Changzhou Dali Plastics Machinery Co.,Ltd has a team for technical support and service with professional skill, careful attitude and comprehensive knowledge; a guaranteed storage of spare parts; abundent experience of on site installation and commissioning, as well as training, which is capable of quick respond to customer regarding products consulting, order processing, installation and after-sale service etc..
◆Dali’s professional service hot line 0519-88812082/13357880897, provide customer with malfunction solution, spare parts supply, and integral technical support. We provide professional technical propsal to customer, according to specific requirement of each customer.
◆For pre-sale, we will provide preliminary design and proposal as per samples and/or details of machine structure and parameters from customer. Then, on site survey in customer’s factory will be carried out, if necessary. We will provide to customer design and layout of machinery and advice to rebuild engineering facilities, such as water and power supply, auxiliary equipment, according to structure and area of customer’s factory.
◆After placing order, we will manufacture and asembly machine parts and components and notice customer to check and test run the machine, in accordance to product parameters agreed in contract.
◆After-sale, technician will be sent to customer’s factory for free installation and debugging, training and explaining to customer’s factory about T die adjustment, machine warming up, production and malfunction detection and maintenance.
◆We provide 12 months guarantee for the whole machine, and life-long service for technical consulting, maintenance.